Services

Fee for Service | Carrier Works | Minor Works Projects | Major Works Projects | Communication Contract | Standard Trading Conditions

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Fee for Service:

  • A fee for services rendered. Generally private domestic work where cabling, either new or where repairs are required for electrical services, telephone, ADSL, TV, satellite and data.
  • Most fee for service work will carry a call out fee.
  • All fee for service work is carried out by licenced electricains and ACMA licenced communication technicains.
  • All TV, satellite installers have been certified under the Australian Government DTV scheme 
  • All fee for service work will be certified to Australian Standards and warranted to the manafactures specifications.

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Carrier Works:

  • Carrrier work, work done for a telecommunications carrier or a telecommunication level 2 contract deployment company such as Service Stream.
  • Carrier works are works issued by either the carrier or a telecommunication level 2 contract deployment company and include the following:
  • Pre provisioning of new Domestic and Commercial premisses.
  • Installation & Maintenance for Telstra.
  • Fibre to the Premises for Telstra.
  • Installation & Maintenance for Amcom Telecommunications.
  • Optic Fibre (OF) direct to both commercial and domestic customers for both Telstra and Amcom.  
  • All Carrier works are carried out by full licenced Testra accredited communication technicains.
  • All carrier works will be certified and warranted to the carriers specifications.

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Minor works projects:

  • Minor works projects are small to medium commercial fit outs, this can include electrical services, Cat3, Cat5, Cat6, Cat7, MATV,CCTV, security, CBUS and OF work, generally with a value not exceeding $10,000.00.
  • All minor works projects are quoted before work commences.
  • Minor works projects work will not carry a call out fee.
  • All Minor works projects work is carried out by licenced electricains and ACMA licenced communication technicains. 
  • All Minor works projects will be certified to Australian Standards and warranted to the manafactures specifications.
  • 20 year manufacture warranties can be issued at the clients request.

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Major works projects:

  • Major works projects are medium to large commercial fit outs, this can include electrical services, Cat3, Cat5, Cat6, Cat7, MATV,CCTV, security, CBUS and OF work, generally exceeding 10,000.00 upto 500,000.00.
  • All major works projects are quoted before work commences.
  • Major works projects work will not carry a call out fee.
  • All Major works projects work is carried out by licenced electricains and ACMA licenced communication technicains. 
  • All Major works projects will be certified to Australian Standards and warranted to the manafactures specifications.
  • 20 year manufacture warranties can be issued at the clients request.

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Communication Contract:

  • Communication Contracts are generally Installation & Maintenance contracts for larger companies other than a telecommunication carrier and this can include:
  • Cat3, Cat5, Cat6, Cat7, MATV,CCTV and OF work
  • Communication Contracts will carry a mobilzation fee
  • All Communication Contracts work is carried out by full ACMA licenced technicains.
  • All Communication Contracts will be certified to Australian Standards and warranted to the manafactures specifications
  • 20 year manufacture warranties can be issued at the clients request.

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Standard Trading Conditions

1. General
2. Quotations
3. Prices
4. Terms
5. Sales Tax
6. GST
7. Freight and Insurance
8. Delivery
9. Acceptance
10. Risk
11. Title
12. Termination
13. Cancellation and Return of Goods for Credit
14. Warranties
15. Price List
16. Damages and Retentions

1. GENERAL

The only contractual terms which are binding upon the company are those set forth herein, those imposed by law as hereinafter mentioned and those otherwise agreed to in writing by the company and at other arrangements whether expressed or implied and all representations, statements or obligations which would otherwise be binding upon the company are to the extent permitted by law hereby expressly excluded and negatived. Unless otherwise specified in writing by the company all contracts shall be governed by the law of the place of acceptance.

2. QUOTATIONS

Any quotation made by the company shall not be construed as an offer or obligation to sell and accordingly the company reserves the right to accept or reject at its discretion any orders which may be received by it.

3. PRICES

All are ex the company’s premises on which the buyers order is placed and are subject to adjustment without notice to the buyer in accordance with, amongst other things, the company’s prevailing prices at the time of delivery. The prices given in any other quotation shall be based on the quantities referred to therein and therefore should there by any variation in the quantity of goods, ordered from that quoted, then the company shall have the right to amend the prices quoted accordingly. In addition to the prices herein before referred to all costs of delivery and expenses of an incidental to putting the goods in a deliverable state shall be to the account of the buyer and shall be the company’s costs and expenses prevailing at the time of delivery.

4. TERMS

Unless otherwise agreed to in writing by the company, payment for the goods and customer costs and expenses herein mentioned shall be made to the company strictly net cash within (30) days from the date of delivery. Should the buyer delay or default in respect of any payment due to the company then the company shall have the right, in additional to all other rights which are herein give or which are conferred by law, to charge interest as such rates as shall be charged from time to time to the company by its bankers for overdraft accommodation. Such interest to be calculated from the date of delivery to the date of full and final payment by the buyer. Any payment by the buyer will be credited first against the interest accrued to the date of payment.

5. SALES TAX

The companies prices are exclusive of Sales Tax unless specifically stated in writing. The Sales Tax charged by the company is based on the tax believed to be correct at the date of acceptance of the buyers order . Should there be any variation required to the initial charge for any reason subsequent to the date of acceptance of the buyers order , then the price of the goods and the amount payable by the buyer shall be adjusted accordingly.

6. GST

All prices quoted are expressly exclusive of any goods and services tax (GST). CCSNT P/L is liable to pay GST on most goods and services we provide after 30/06/99. This includes any contracts and/or goods supplied beyond that date. Where the GST has not been invoiced at the time of supply or at the time of entering into a contract, a tax invoice for the GST amount will be raised and submitted to the customer for payment.

7. FREIGHT AND INSURANCE

The prices quoted by the company for imported goods are based on the company’s freight and insurance rates prevailing at the date of acceptance of the buyers order (“The initial fright and insurance rates”).
Should there be any variation for any reason in the said sales rates subsequent to the date of acceptance then the price of the goods shall be adjusted in accordance with the increase or decrease as the case may be between the initial freight and insurance rates and the applicable rates existing at the date of payment by the company.

8. DELIVERY

Unless otherwise agreed to in writing by the company, the buyer shall take possession of the goods at the company’s warehouse on which the order is placed and this shall be in the price of delivery. If it is agreed that delivery shall take place beyond this point, then notwithstanding any other provision here of risk in the goods shall pass to the buyer immediately the goods begin to be loaded for the purpose of carriage to the agreed place of delivery and all costs and expenses (if any) incidental to the carriage and insurance of the goods shall be for the account of the buyer. Should for any reason the company act as a carrier of the goods to the agreed place of delivery, then in the event of loss or damage to the goods in transit caused by or resulting from any act of neglect or default attributable to the company, the company’s liability to the buyer shall be limited to and completely discharged by either the replacement or the repair of any goods so lost or damaged. Any claims against the company for such loss or damage to the goods must be made within 48 hours of the date of delivery.

9. ACCEPTANCE

The buyer shall inspect the goods forthwith upon their delivery and shall within seven (7) days from such inspection give written notice to the company of any matter of thing by reason whereof the buyer may agree that the goods are not in accordance with the contract. If the buyer shall fail to give such notice then to the extent permitted by statue the goods shall be deemed to have been accepted by the buyer and the buyer shall pay for the same in accordance with the provisions hereof.

10. RISK

The goods supplied by the company shall be at the buyers risk immediately on delivery to the buyer or into the custody of anyone acting on the buyers behalf, including carriers, whichever is the sooner. If for any reason the buyer fails to take possession of the goods within seven (7) days from the date in which the buyer is notified that the goods or part hereof are ready for delivery, then risk in the goods shall forthwith pass to the buyer and the company shall be entitled to payment for the goods in accordance with the provisions hereof. In the event that the buyer fails to take possession of the goods within the said period of seven (7) days the company shall arrange storage of the goods at its warehouse or some other suitable place and all costs of the incidental to such storage shall be for the account of the buyer.

11. TITLE

Notwithstanding that risk in the goods shall pass to the buyer as herein provided, title to the goods shall remain with the company till all monies owing by the buyer to the company have been paid in full ( whether such monies are in respect of the moneys payable under a specific contract or on any other account whatsoever) and until such tine the buyer shall, at the direction of the company, store the goods so as to indicate that they are company’s goods and the buyer shall not take the goods as bailee thereof only subject nevertheless to its right to deal with the goods in the ordinary course of business on the basis that any moneys received as result of such dealing shall be held by the benefit of the company.

12. TERMINATION

Any contract may at the company’s option be terminated in the event of the insolvency of the buyer of execution being served against any of the goods of the buyer or of the buyer being placed in liquidation whether voluntary or otherwise and upon such termination the company shall be entitled to repossess and take back at the cost of the buyer all goods which remain the property of the company without prejudice to any other right conferred upon the company law.

13. CANCELLATION AND RETURN OF GOODS FOR CREDIT

A) Orders accepted by the company cannot be cancelled by the buyer prior to delivery except with the companys consent and in accordance with such items as to the company sees fit to indemnity it against all loss which it may suffer arising out of such cancellation. In respect of goods delivered to the buyer at its request, the company at its opinion will not allow the buyer credit for returned goods in accordance with the following conditions:-

  • In every case the original number and date of Invoice must be quoted by the buyer.
  • All goods must be returned to the companys warehouse in which the order is placed within 30 days from the date of delivery to the buyer.
  • Where goods are supplied by the company in a special manufacturers carton then the goods must be returned to that carton in their original and unmarked condition complete with all instruction and other documents originally supplied therewith. Where the manufacturers carton seal has been broken then the amount allowed for credit otherwise hereby allowed less 20% of the invoice value.
  • All charges for outward and inward freight, packing and delivery are for the account of the buyer and should be prepaid. If such charges are not so paid by the buyer then they will be deducted from the credit otherwise hereby allowed.
  • If goods are returned within seven (7) days from the date of delivery, then subject to the provisions of the above two sub-clauses hereof, the credit allowed to the buyer will be the invoice value of the goods.

If the goods are returned after seven (7) days but before 30 days from the date of delivery, then subject to the provisions of the above sub-clauses hereof, the credit allowed to the buyer will be the invoice value less 20% interest.

B) The following goods which have been supplied by the company at the buyers request cannot be returned for credit under any circumstances -

  • Any goods marked on the companys invoices as “Not Returnable”
  • Any goods that have been altered, damaged or used in any manner whatsoever by the buyer or any person other than the company.
  • Any goods which have been made or purchased to the special order for the buyer or any other person.

14. WARRANTIES

The only conditions or warranties which are binding on the company in respect of the state, quality or condition of the goods supplied by it to the buyer are those imposed and required to be binding by statutes (including the Trade Practices Act. 1974) and to the extent permitted thereby the liability (if any) of the company arising from the breach of such conditions, or warranties shall at the companys option, be limited to and completely discharged by either the replacement or the repair by the company of the goods supplied to the buyer and otherwise all other conditions and warranties whether express of implied by law in respect of the state, quality or condition of the said goods which may apart from this clause binding on the company and are hereby expressly excluded and negatived. Except to the extent provided for immediately above, the company shall have no liability (including liability in negligence) to any person or any loss or damage consequential or otherwise however suffered or incurred by any such persons in relation to the goods and without limiting the generally hereof in particular any loss or damage consequential or otherwise howsoever suffered or incurred by any such person caused by or resulting directly from any failure breakdown defect or deficiency of any kind or nature in the goods.

15. PRICE LIST

In the event of resale the prices set out or referred to in the company price lists or another document are recommended only and there is no obligation to comply with the recommendation.

16. DAMAGES AND RETENTIONS

The company and or its employees will not accept any form of damages or retentions for any reason under any circumstances.

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